Secure Payment Policy

As industry leaders and Authorized suppliers, we are committed to providing our customers with a safe online shopping experience. We conduct regular updates of all payment gateway plugins to ensure that our security standards are in accordance with the industry’s best practices.

Our site is designed to enhance the shopping experience while fully recognizing consumer concerns about data protection. We prioritize the protection of personal information and financial transactions by utilizing advanced encryption protocols.

Customer data is stored on secure and protected servers, ensuring the highest level of security. We accept all major credit cards issued by Saudi banks and support installment services available through Tabby and Tamara.

When products are added to the shopping cart, customers will see confirmation of the total price after taxes are calculated. Upon confirmation, you will be directed to a secure payment gateway to complete the transaction. We recommend contacting your bank if you experience any payment issues.

We affirm that we do not track or share customers’ banking details with any third parties. All transactions are processed through an encrypted server to ensure security.

We trust that the credit card information provided by our customers is accurate and valid, and that cardholders are legally authorized to use it. This information may be verified, when necessary, in accordance with applicable laws, to prevent fraud and protect our customers.

The cardholder is responsible for any unauthorized use of the card on our site, with the possibility of proving such use if needed. 

In the case of partial fulfillment of orders, whether due to ineligibility for delivery or cancellation of some products by the customer, we will contact customers to refund the agreed amount according to the payment gateway used for the order.

By using our website, you agree to all applicable terms and conditions. We urge our customers to take necessary security measures to protect their data, such as deleting cookies, using online security solutions, and avoiding transactions on shared computers.