We value our customer’s privacy, and we are committed to protecting their personal data in accordance with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and other data protection applicable regulations. This Privacy Statement outlines our practices regarding the collection, use, and protection of personal data.
Data Collection
We collect personal data that you provide to us when you use our online services, visit our physical stores, or interact with us through various channels. This data may include, but is not limited to, your name, contact information, payment details, purchase history, and browsing behavior.
Purpose of Data Processing
Your personal data is processed for specific purposes, including:
- To provide you with the products and services you request.
- To improve our offerings and your customer experience.
- To communicate with you regarding your account or transactions.
- To conduct market research and analysis.
- To comply with legal obligations and enforce our terms and conditions.
Consent
We obtain your consent before processing any personal data for purposes that require it under the PDPL. You have the right to withdraw your consent at any time.
Data Sharing and Disclosure
We do not share your personal data with third parties except as necessary to provide our services, legitimate purposes, comply with the law, or protect our rights. When we do share data, we ensure that appropriate safeguards are in place to protect your privacy.
Data Security
We implement technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.
Customer Rights
You have rights concerning your personal data, including:
- The right to access and obtain a copy of your data.
- The right to request the correction of inaccurate data.
- The right to request the deletion of your data under certain conditions.
- Right to destroy personal data, according to applicable laws in the Kingdom unless a legal provision mandates a specific retention period or contractual requirements exist.
If you need to access, update or delete your personal data, please visit your account details page.
Legal Basis for Processing Personal Data
When we collect your personal data, we rely on several legal bases, including the following:
- Your explicit consent to the processing of your personal data.
- Processing in pursuit of the legitimate interests of the data owner when contact with them is not possible.
- Processing in pursuit of the legitimate interests of the processing entity, in compliance with the Personal Data Protection Law.
- Processing to comply with other legal obligations.
Cookies Consent Policy
We are committed to protecting the privacy and security of our users. This Cookie Consent Policy outlines our practices concerning the use of cookies on our website, in accordance with the Kingdom of Saudi Arabia Personal Data Protection Law (PDPL) and other relevant regulations.
The Cookies consent
Cookie consent is the permission granted by users to allow a website to store or retrieve information on their device, primarily in the form of cookies.
Changes to the Privacy Policy
We reserve the right to modify this policy at any time, and any changes will be posted on this page. If we make significant changes to our Privacy Policy, we may notify you by other means.
By using our website, you accept and agree to this policy.
Types of Cookies Used
We use cookies to give you the best experience on our site. You can pick which cookies you want to allow and update your choices anytime. Some cookies are essential, but turning off others might affect how the site works for you.
- Essential (Always On)
These are necessary for the basic functions of the website, like secure logins. - Ads
These cookies help us show ads that suit your preferences. - Analytics & Personalization
These help us improve the site by learning how you use it.
Consent Management
We use mandatory cookies that require your consent upon your first visit to our website. These cookies are essential for the proper functioning of the site.
For other types of cookies, we provide you with the option to choose which cookies to activate and which to deactivate. This allows you to customize your cookie preferences according to your needs.
Contact us
If you have any questions or concerns about our Privacy Statement and Cookie consent policy or the handling of your personal data, please contact us at [email protected]
