1. A longer warranty period for the device over the two-year period provided by the Shaker Group, up to an additional 3 years, according to the warranty policy attached to the device.
2. Response speed (visit) within a maximum of 7 days starting from the time of requesting maintenance through Shaker Group’s communication channels Contact number: 8002445454
3. The advantage of replacing the product with a new one with the same specifications or higher specifications, in the event that the device is not repaired within 30 days
4. Providing 100% of spare parts during the life of the device
5. The advantage of replacing the product with a new one with the same specifications if the same problem is repeated more than three times
6. The advantage of performing maintenance at the location of the customer’s device
7. Repair of the device is completed without spare parts within 7 days
8. Completing the repair of the device with spare parts within 14 days (if a part is available in the Kingdom’s stock)
9. Completing the repair of the device with spare parts through

Spare parts are provided within the warranty period of 30 days

Spare parts out of warranty are provided within 60 days

(In the event that the part is not available in the Kingdom during the submission of the service request)